Effective Date: February 13, 2026 | Last Updated: February 13, 2026
PRIVACY POLICY
1. Our Commitment to Your Privacy
The Ottertail Community & Wellness Center is committed to protecting the privacy of our members, program participants, facility renters, donors, and website visitors. This Privacy Policy describes the types of information we collect, how we use it, how we protect it, and your rights regarding your personal information.
2. Information We Collect
We may collect the following categories of personal information:
Contact Information: Name, address, phone number, and email address
Membership & Account Information: Membership type, start date, usage history, and program enrollments
Billing & Financial Information: Payment method details, billing address, and transaction history (credit card and payment data is processed through secure third-party payment processors and is not stored by OCWC)
Health & Fitness Information: Health history forms, physician clearance information, and fitness assessment data voluntarily provided
Donor Information: Donation history, gift designations, and related correspondence
Facility Rental Information: Event details, rental agreements, and related communications
Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and similar technologies
Communications: Records of emails, phone calls, or messages you send to OCWC staff
3. How We Use Your Information
OCWC uses collected information for the following purposes:
Processing memberships, registrations, and payments
Communicating with you about your membership, programs, schedules, and facility updates
Sending newsletters, event announcements, and promotional materials (you may opt out at any time)
Coordinating facility rentals and community events
Processing donations and maintaining donor records for tax and reporting purposes
Ensuring the safety and security of our facility and members
Complying with legal obligations and nonprofit reporting requirements
Improving our programs, services, and website based on usage patterns and feedback
4. How We Share Your Information
OCWC does not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
Service Providers: Third-party vendors who assist with payment processing, membership management software, email communications, or website hosting. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information as required by law, court order, or governmental authority, or to protect the rights, safety, or property of OCWC, its members, or the public.
Community Partners: With your consent, we may share information with partner organizations for joint programming or community initiatives.
5. Data Security
OCWC employs reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we take data security seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable law.
6. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may configure your browser to refuse cookies; however, some website features may not function properly as a result. We do not sell website usage data to third parties.
7. Your Rights & Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you
Correction: You may request that we update inaccurate or incomplete information
Deletion: You may request deletion of your personal information, subject to our legal and operational obligations
Opt-Out: You may opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email
Portability: You may request a copy of your information in a commonly used format
To exercise any of these rights, please contact us using the information below.
8. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Membership records are generally retained for a minimum of seven years following the end of a membership relationship.
9. Third-Party Links
Our website may contain links to third-party websites. OCWC is not responsible for the privacy practices or content of those sites and encourages you to review their privacy policies independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated Policy will be posted on our website and at the facility with a revised effective date. We encourage you to review this Policy periodically.
11. Contact Us
If you have questions, concerns, or requests related to these Terms of Use or Privacy Policy, please contact us:
Ottertail Community & Wellness Center
Attn: Executive Director
Ottertail, Minnesota
Email: hello@ottertailcommunityandwellnesscenter.com
Phone: (218) 203-9953
Website: www.ottertailcommunityandwellnesscenter.com
Ottertail Community & Wellness Center | A 501(c)(3) Nonprofit Organization | © 2026 All Rights Reserved